7-PDF, Germany provides you with noncommittal but free eMail support. Please use the following e-mail form for support inquiries. However, we can not guarantee a fast processing with the high number of daily inquiries.
Before you send us a support request, please check the following points:
👉 Notice: We offer online-only license purchases via our distributor PayPro Global Inc. with credit card, Apple Pay, Google Pay (on compatible smartphones/tablets) or PayPal — this means your invoice is available immediately after placing the order for download (additionally by e-mail). Alternatively, a purchase via bank transfer/purchase order is possible; in this case the invoice is also provided immediately by e-mail. PayPro Global then reviews the order manually, for which a processing fee may apply.
By submitting this form you agree that your data will be used and stored to process your request. You can find further information and cancellation notices in our data protection declaration.
All downloads on our company website are continuously checked by us personally for viruses/malware, etc. To do this, we also use the independent and renowned AV portals virustotal.com or alternatively virusscan.jotti.org to have our software downloads checked by more than 90 different AV programs. If you nevertheless receive a so-called "false positive" message and are unsure, please contact us using this form. We will check your request and give you a quick response.
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