In the FAQ section of our PDF printer you will find a list of questions and answers that we will be expanding over time and to include new topics as needed. If you cannot find what you are looking for here, visit the extensive online documentation of our 7-PDF printer! We are sure that every topic is described in detail there. And if not, contact our free online support or chat with us directly here on this page.

To unfold, please click on the following panels:

Yes, if the printer is installed normally by an administrator then all users can use the printer.

The easiest way is our PDF print workflow with 7-PDF Printer Professional (PDF/A-3b), 7-PDF Attach Extract and Remove, and the AI service 7-PDF Invoice Extractor. Your printed PDF/A-3 invoice is automatically enriched with a validly checked ZUGFeRD XML (DIN EN 16931).

✅ What do I need?

🛠️ Quick setup

  1. Install 7-PDF Printer and in the Option set “7-PDF Invoice Extractor” enable output format PDF/A-3 under Document.
  2. Add the post-processing command under Run:
    !"C:\Program Files (x86)\7-PDF\7-PDF Attach Extract And Remove Files\InvoiceExtractor.exe" "%1" ""
    The first parameter %1 is the printed PDF/A file; the second parameter will later hold your API token.
  3. In Attach Extract and Remove (tab Privacy) consent to processing; in the tab PDF Invoice → PDF ZUGFeRD you can check the token status.
  4. Print: send the invoice from Word/Excel/ERP/Inventory to 7-PDF Printer and select the option set. After successful processing you’ll get a PDF/A-3 with embedded factur-x.xml.

💡 Note: A step-by-step guide and more details can be found here…

Important: Do not re-send already existing PDF invoices from a PDF viewer into the print workflow — this can destroy the text structure (raster/binarization). Convert such files directly with 7-PDF Attach Extract and Remove to create a ZUGFeRD e-invoice.

🧪 Quality & validation

Validate the result before sending with the 7-PDF E-Invoice Validator (visual & EN 16931 schema checks). This ensures recipients can process the invoice automatically.

💡 Helpful tips

  • Disable viewer auto-open in the printer (Actions → Show PDF) to avoid file locks.
  • No viewer pop-up wanted? Append -noviewer to InvoiceExtractor.exe.
  • For pure upload (no printing), convert PDFs directly in Attach Extract and Remove via drag & drop.

If you define links in your document inside a program such as Microsoft Word then only the text is printed to the PDF file. The Adobe PDF Reader will recognize a text that shows a valid hyperlink and underline that text. This means that you have to type the entire web address or email address for the text to be recognized as a link in the resulting document.

All editions of Microsoft Windows 7, 8, 8.x, 10, 11 as well as Microsoft Windows Server 2012 to 2022.

Yes. It works on both 32 and 64 bit operating systems. The setup program looks at your system and decides to install either the 64 or 32 bit driver.

There is an MSI file available at the download page.

This error can occur under Windows Vista if you have a corrupt driver cache file. Try deleting C:\Windows\inf\INFCACHE.1 and run the setup program again.

Just run the installation program and install the new one on top of the old one.

The license is a license.xml file that you simply copy to the program folder. This is the folder where gui.exe is located. Detailed installation instructions can be found in the documentation for the PDF printer.

This is "by design" from Microsoft and started with Windows 7. There is a workaround for this design from Microsoft: http://support.microsoft.com/kb/2015694

Yes. There are a lot of different parameters supported by the setup program that will control an unattended installation.

There is no need for a trial license. The version you can download has all the functionality already. Nothing is blocked because you don't have a license. You can just download the product and test everything before you decide to buy.

We have an Excel sheet with all the texts in the program. You can request this file and help us translate the program into your language.

You will find support for PDF 1.1, 1.2, 1.3, 1.4, 1.5, 1.6, and 1.7.

The printer supports the following formats: Letter, Ledger, Legal, A3, A4, A5, 11x17, Note, A2, A6, LetterSmall, A0, A1, A4Small, A7, A8, A9, A10, ISO B0, ISO B1, ISO B2, ISO B3, ISO B4, ISO B5, ISO B6, JIS B0, JIS B1, JIS B2, JIS B3, JIS B4, JIS B5, JIS , 6, C0, C1, C2, C3, C4, C5, C6, ARCHE, ARCHD, ARCHC, ARCHB, ARCHA, ARCHE1, ARCHE1 Half, FLSA, FLSE, HalfLetter, PA4.

You can define your own paper size if none of the listed formats fits your need.

Yes. You can set the file name in the options dialog. The options dialog is located in the start menu of your computer.

Open the options dialog from the start menu and change the File Name option to something like <personal> \ <smarttitle> .pdf. Das <personal> macro refers to the My Documents folder. You may want to remove the check mark in the Remember last folder option.

The fast answer is no. The problem is that all the PDF writer sees is a print job generated by the printing application. A print job does not contain any information that will link it to the original document.

Watermarks are placed under the print that you make. Some programs such as Internet Explorer prints a white background instead of leaving the background transparent. The white background blocks the view of the watermark. Other programs such as Microsoft Word leave the background transparent and you can see the watermark.

The PDF printer offers the extracttext setting for this, which extracts the print data and then makes it readable via the VBScript event handler and macro programming. If you don't have programming skills, you can also use our standard solution, the 7-PDF Mailer PlugIn. This PlugIn enhances the functionality of the PDF printer by enabling comprehensive control codes processing and automatic detection. For more information and the download option, please visit this page!

If you have further questions about the program, please contact our free eMail support. Otherwise we wish you a lot of fun with our PDF Printer!

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