In the FAQ section of our PDF Printer you will find a question and answer catalog which we will constantly expand with the time and if necessary to new topics.

To unfold, please click on the following panels:

Yes, if the printer is installed normally by an administrator then all users can use the printer.

If you define links in your document inside a program such as Microsoft Word then only the text is printed to the PDF file. The Adobe PDF Reader will recognize a text that shows a valid hyperlink and underline that text. This means that you have to type the entire web address or email address for the text to be recognized as a link in the resulting document.

All editions of Windows 2003, Windows XP, Windows Vista, Windows Server 2008, Windows 7, Windows Server 2008 R2, Windows Server 2012, Windows 8, Windows 8.1 and of course Windows 10.

Yes. It works on both 32 and 64 bit operating systems. The setup program looks at your system and decides to install either the 64 or 32 bit driver.

There is an MSI file available at the download page.

This error can occur under Windows Vista if you have a corrupt driver cache file. Try deleting C:\Windows\inf\INFCACHE.1 and run the setup program again.

Just run the installation program and install the new one on top of the old one.

The license is a license.xml file that you simply copy to the program folder. This is the folder where gui.exe is located. Detailed installation instructions can be found in the documentation for the PDF printer.

This is "by design" from Microsoft and started with Windows 7. There is a workaround for this design from Microsoft: http://support.microsoft.com/kb/2015694

Yes. There are a lot of different parameters supported by the setup program that will control an unattended installation.

There is no need for a trial license. The version you can download has all the functionality already. Nothing is blocked because you don't have a license. You can just download the product and test everything before you decide to buy.

We have an Excel sheet with all the texts in the program. You can request this file and help us translate the program into your language.

You will find support for PDF 1.1, 1.2, 1.3, 1.4, 1.5, 1.6, and 1.7.

The printer supports the following formats: Letter, Ledger, Legal, A3, A4, A5, 11x17, Note, A2, A6, LetterSmall, A0, A1, A4Small, A7, A8, A9, A10, ISO B0, ISO B1, ISO B2, ISO B3, ISO B4, ISO B5, ISO B6, JIS B0, JIS B1, JIS B2, JIS B3, JIS B4, JIS B5, JIS , 6, C0, C1, C2, C3, C4, C5, C6, ARCHE, ARCHD, ARCHC, ARCHB, ARCHA, ARCHE1, ARCHE1 Half, FLSA, FLSE, HalfLetter, PA4.

You can define your own paper size if none of the listed formats fits your need.

Yes. You can set the file name in the options dialog. The options dialog is located in the start menu of your computer.

Open the options dialog from the start menu and change the File Name option to something like <personal> \ <smarttitle> .pdf. Das <personal> macro refers to the My Documents folder. You may want to remove the check mark in the Remember last folder option.

The fast answer is no. The problem is that all the PDF writer sees is a print job generated by the printing application. A print job does not contain any information that will link it to the original document.

Watermarks are placed under the print that you make. Some programs such as Internet Explorer prints a white background instead of leaving the background transparent. The white background blocks the view of the watermark. Other programs such as Microsoft Word leave the background transparent and you can see the watermark.

If you have further questions about the program, please contact our free eMail support. Otherwise we wish you a lot of fun with our PDF Printer!

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