In very rare cases, users receive an error message with the following message when creating a PDF document via our PDF printer: Error 1007: An error occured while running Ghostscript.

Error 1007: An error occured while running Ghostscript

Solution

Some customers have managed to get the printer working again by manually installing the required Ghostscript Lite component via the GSLite Installers provided on our website. Also, they had to uncheck the option to install "Ghostscript Lite" with the 7-PDF Printer setup/installer.

Background Infos

Sometimes the above error 1007 appears when running the pdf printer. This indicates that there were problems converting Postscript to PDF. The conversion is probably done by Ghostscript in most installations of our PDF printer. If for some reason the user lacks the rights to run the Ghostscript executables, this error can occur. You should check your rights/security regarding your Ghostscript installation and fix any issues before proceeding. Installing the workaround gslite.exe listed above manually and not via the optional installation via the PDF printer setup seems to be the easiest and fastest way to solve the problem in these cases.

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